Privacy Policy
With effect from 10th September, 2024
This Privacy Policy discloses the privacy practices for Nag & Nag Consultants Pvt. Ltd. (“Company”) with regard to your (a) use of our website, our applications, or any products or services in connection with the application, website/products (“Services”) or (b) any modes of registrations or usage of products, including through SD cards, tablets or other storage/transmitting device.
This Privacy Policy along with Terms of Use, describes our practices regarding, including your choices in relation to how we collect, store, use, share, and secure your personal information across our Website. It also describes your choices regarding use, access, and correction of your personal information and your rights in relation to your personal information, and how to contact us or supervisory authorities in the event you have a complaint.
By visiting www.pragyan.humanli.ai (“Website”) on the World Wide Web as well as the software, services, and applications provided by the Company, including but not limited to the mobile application “Pragyan”, you agree to be bound by the terms and conditions of this Privacy Policy. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use/access this Website.
We review this Privacy Policy from time to time to make sure it is up to date. Please note that this Privacy Policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this Privacy Policy periodically.
By “Personal Data”, we mean any information that can either identify you as an individual or that can be connected to you indirectly by linking it to non-personal data.
WHY THIS PRIVACY POLICY?
This Privacy Policy is published in compliance with, inter alia:
a. Section 43A of the Information Technology Act, 2000; b. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); c. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.
This Privacy Policy states the following:
The type of information collected from the Users, including Personal Information (as defined in paragraph 2 below) and Sensitive Personal Data or Information (as defined in paragraph 2 below) relating to an individual;
The purpose, means, and modes of collection, usage, processing, retention, and destruction of such information; and
How and to whom the Company will disclose such information?
COLLECTION OF INFORMATION
As a visitor, you can browse our Website to find out more about our Website. You are not required to provide us with any Personal Data as a visitor. When you visit our Website, we collect and store certain information in order to improve security, analyze trends/user behavior, and administer the Website with a view to assist us in improving customer experience. We use this information to evaluate patterns on our Website so that we can make it more useful to our visitors.
We collect your Personal Data when you register with Us, when you express an interest in obtaining information about us or our Services, when you participate in activities on our Website, or otherwise contact us.
We will only collect your Personal Data if we have a proper reason for doing so, e.g.: to comply with our legal and regulatory obligations; for the performance of our contract with you or to take steps at your request before entering into a contract; for our legitimate interests or those of a third party; or where you have given consent.
PURPOSE OF COLLECTING PERSONAL DATA
Our primary goal in collecting your Personal Data and other personal information is to provide you a safe, efficient, smooth, and customized experience. This allows us to provide information that most likely meets your needs and to customize our Website to make your experience safer and easier. We also use your Personal Data together with non-personal data (such as aggregated usage information, anonymous feedback, etc.) to help us better understand our users and to improve the content and functionality of our Website.
TYPES OF PERSONAL DATA COLLECTED
When you visit our Website, as part of a purchase of one of our services or by registering on our Website, we may collect a variety of information that you agree to voluntarily provide us via the Website, contact forms, or via a chat or phone session (Personal Identifying Information), such as:
Contact Information, such as name, email address, display picture, mailing address, phone number, IP address, geographic location, or phone number;
Information to enable us to check and verify your identity, e.g. your date of birth, official identification documents, such as Passport/ Aadhaar data/ Voter ID details;
Other details such as gender, and age to provide you relevant details about financial aid and scholarships;
Other details you submit to help us administer the information better;
Billing Information, such as debit card number, credit card number, and billing address; Unique Identifiers, such as username or password;
Reviews or ratings, syllabus and course preferences, account settings;
Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.
USAGE AND RETENTION OF INFORMATION
We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested, where it is necessary to exercise or comply with legal rights or obligations or for normal business purposes.
SHARING AND DISCLOSING PERSONAL INFORMATION
We may disclose your Personal Data, for these purposes, with the following third parties:
1.Legal purposes: We share data when required by law, so as to comply with subpoenas, court orders, requests by law enforcement authorities, or similar legal processes.
2.Service providers: We use other companies, agents, or contractors (‘Service Providers’) to perform services on our behalf.
3.Banking partners: We may, at your request, share your Personal Data with our banking partners.
4.Corporate restructuring: We may share Personal Data with another company pursuant to any corporate re-organization.
5.Other third parties: We may share your Personal Data with other third parties, for fraud prevention, credit risk reduction, or other purposes.
SECURITY
We shall try to take all precautions to protect your personal data. We will try to protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure, and alteration. We have standard SSL certification to create a secure connection between our server and the user.
Under no circumstances do we rent, trade, transfer or share your Personal Data that we have collected with any other company for their marketing purposes without your consent. We reserve the right to communicate your Personal Data to any third party that makes a legally compliant request for its disclosure.
8. KEEPING YOUR PERSONAL DATA SECURE
We have appropriate security measures to prevent your Personal Data from being accidentally lost, used, or accessed unlawfully. Processing your Personal Data will be done only in an authorized manner and subject to a duty of confidentiality. We also have procedures in place to deal with any suspected data security breach. We will notify you about any applicable regulator of a suspected data security breach where we are legally required to do so.
Notwithstanding anything contained anywhere in this Privacy Policy, we cannot assure absolute security to your Personal Data, and by entering into or by logging into our Website, you explicitly agree not to sue us for any data breach.
9. USE BY CHILDREN
As stated in our Terms & Conditions, you must meet the age requirements for registering and using our Services. Persons who are minors (i.e., a child who has not completed the age of 18 (eighteen) years), un-discharged insolvents, etc., are not eligible to register for the Services. As a minor, if you wish to use our Services, such use shall be made available to you by your legal guardian or parents, who have agreed to the Terms of Use and this Privacy Policy. In the event a minor utilizes the Services, it is assumed that he/she has obtained the consent of the legal guardian or parents, and such use is made available by the legal guardian or parents. We will not be responsible for any consequence that arises as a result of misuse of any kind that may occur by virtue of any person, including a minor, registering for the Services provided.
By using the Services, you warrant that all the data provided by you is accurate and complete and that the users using the Services have obtained the consent of their parent/legal guardian (in the case of minors). We reserve the right to terminate your access to the Services if it is discovered that you are under the age of 18 (eighteen) years and the consent to use the Services is not made by your parent/legal guardian, or any information provided by you is inaccurate.
10. COOKIES
We transfer cookies, which are small files containing a string of characters, to your IP address, giving the browser distinct identification, in order to keep track of the user’s preferences.
Furthermore, these files also help in logging in faster and they act as a mechanism to determine user trends. The data thus retrieved from the user’s IP address enables us to enhance our offers, including but not limited to more content in areas of greater interest to a majority of users.
Our Website uses ‘Cookies’ to identify the areas of our Website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to personalize the content that you see on our Website. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our Website correctly or at all. We never place Personal Data in Cookies.
11. THIRD PARTIES AND LINKS
Our Website may contain links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You are accessing such linked Websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to the websites of our affiliates.
The websites of our affiliates may not be subject to this Privacy Policy, and you should examine their individual privacy policies to see how the operators of such websites will utilize your Personal Data.
12. CONSULTING
We use third parties to help us provide services to you, including the fulfillment of Service, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and providing aggregate, comparative information on the performance of our Website to us and a select group.
13. CHOICE
It is open for you to customize our usage of your Personal Data to communicate with you, to send you marketing information, how we provide you with customized and relevant advertising, and whether you want to stay signed into your account.
If you do not wish to receive marketing communications from us, you can write to us at contact@humanli.ai.
14. OWNERSHIP OF RIGHTS
All rights, including copyright, in this Website, are owned by or licensed to us. Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use, is prohibited without our permission. You are prohibited from modifying, copying, distributing, transmitting, displaying, printing, publishing, selling, licensing, creating derivative works, or using any content available on or through our Website for commercial or public purposes. You shall not modify, distribute, or re-post something on this Website for any purpose.
15. CONSENT
By submitting data to us or our agent or using the Website, you consent to our use of your data in the manner set out in this Privacy Policy.
16. CONDITIONS OF USE
We do not warrant that this Website, its servers, or email sent by us or on our behalf are virus-free. We will not be liable for any damages of any kind arising from the use of this website, including but not limited to compensatory, direct, indirect, incidental, punitive, special, or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property, and claims of third parties.
17. GRIEVANCE OFFICER
In accordance with the Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Name: Kapil Nag
Designation: Grievance Officer
Email: kapil@humanli.ai
18. CONSENT TO THIS POLICY
The Terms of Use Agreement is incorporated herein by reference in its entirety.
19. GENERAL MODIFICATION
We may at any time modify the Terms & Conditions of our Website or this Privacy Policy without any prior notification to you. Should you wish to terminate your account due to a modification to the Terms or the Privacy Policy, you may do so by emailing us at contact@humanli.ai. However, if you continue to use the service, you shall be deemed to have agreed to accept and abide by the modified Terms of this Website.
20. PRIVILEGED/EXCLUSIVE SERVICE
By having an account on our Website, you have explicitly given consent for us to capture images (followed by analysis), camera/mic permissions to make video calls, and record the same.
21. GOVERNING LAW AND JURISDICTION
In the event of any dispute arising between the parties with respect to the Terms & Conditions or this Privacy Policy, the same shall be referred to a sole arbitrator and the arbitration shall be in accordance with the Arbitration and Conciliation Act of 1996. The language of arbitration proceedings shall be English. The venue of arbitration shall be Jaipur, Rajasthan, India, and the decision of the Arbitrator shall be final and binding on both parties herein. This Privacy Policy shall be subject to the exclusive jurisdiction of courts in Jaipur, Rajasthan, India, and shall be governed by Indian laws.